DoctorHub Terms of Service and User Agreement

ARTICLE 1: PARTIES

These Terms of Service and User Agreement are concluded electronically between the Platform and the natural or legal person who accesses, visits or otherwise uses the Platform (the “User”).

ARTICLE 2: DEFINITIONS

In this Agreement:

Platform: the doctorhub.ai website and all connected digital interfaces that provide a digital information service for the technical indexing and display of publicly available data;

Company: the legal entity that owns and operates the Platform;

User: any natural or legal person that accesses, views or otherwise uses the Platform;

Content: all data, text, listings, rankings, visuals, algorithmic outputs, information, explanations and digital materials available on the Platform;

Publicly Available Data: data available in internet sources open to everyone, public databases or digital environments accessible to the public.

ARTICLE 3: SUBJECT MATTER OF THE AGREEMENT

3.1. The subject matter of this Agreement is to determine the terms of use for services offered through the Platform, the rights and obligations of the parties, limitations of liability, intellectual-property provisions and legal principles.

3.2. By accessing or using the Platform, the User declares that they have read, understood, had an opportunity to assess and unconditionally accepted all provisions of this Agreement.

3.3. Content on the Platform is created by compiling publicly available data obtained from third-party sources through technical methods. The Company has no obligation to perform editorial, professional, clinical or other professional verification of that content.

3.4. The Platform provides a digital information service for technically indexing, classifying, associating, listing and displaying data available from public sources.

3.5. The User accepts sole responsibility for direct or indirect consequences arising from use of Content on the Platform.

3.6. The Platform is not a healthcare provider, healthcare institution, hospital, clinic, medical-advisory system, diagnostic system, treatment system, healthcare intermediary or digital-health platform.

3.7. All information, Content, listings, rankings, associations and similar data displayed on the Platform are technically compiled from public and openly accessible digital sources. They are not independently verified, confirmed or guaranteed by the Company.

3.8. Content supplied through the Platform is solely for general information and does not constitute diagnosis, treatment, prescription, clinical assessment, healthcare direction, medical opinion or professional healthcare advice.

3.9. The Company makes no express or implied warranty, commitment or assumption of liability as to the accuracy, currency, completeness, reliability, continuity, lawfulness or fitness for a particular purpose of Platform Content.

3.10. Platform Content cannot be construed as a guarantee, commitment, direction or recommendation regarding the quality, competence, success, suitability, reliability or performance of any doctor, healthcare institution or healthcare service.

3.11. Ranking, filtering, listing and association results shown on the Platform are solely outputs of technical and algorithmic indexing processes. The User acknowledges that the Platform provides only a digital information service for the technical indexing and display of publicly available data.

3.12. The User accepts that Content provided by the Platform is not a final decision-making mechanism and that any decision made in reliance on Platform Content remains solely the User’s responsibility.

ARTICLE 4: ARTIFICIAL INTELLIGENCE, ALGORITHMIC SYSTEMS AND AUTOMATED PROCESSING

• Software systems used within the Platform may operate for data indexing, classification, search, filtering, ranking, association and similar technical functions.
• Technologies used by the Platform are not used to produce diagnoses, make clinical assessments, recommend treatment or medication doses, or make automated health decisions with legal or similarly significant effects on a user. Health-related text voluntarily supplied by the user may be processed on a limited basis for the purposes stated in the Privacy Notice and to separate emergency or post-operative safety signals from the normal publication flow.
• Algorithmic outputs on the Platform must never be regarded as a professional opinion, expert assessment, health decision, diagnosis, treatment recommendation or clinical advice.
• Technical systems used by the Platform operate solely to organise, index and display publicly available data.
• Technical systems used by the Platform are limited to information indexing and data organisation and are not a medical decision-support system, clinical AI system, diagnostic system, high-risk AI system or regulated health technology.
• The User accepts that algorithmic outputs and ranking results are only the result of technical data-processing activities and do not constitute expert opinion, professional advice, a health decision or direction.
• Platform technologies do not operate an automated decision-making mechanism that produces legal consequences or similarly significant effects for a user.
• The Platform does not operate as a prohibited AI practice, high-risk AI system, biometric classification system, health-diagnosis system or person-specific automated decision system as defined in the EU AI Act.
• The Platform’s activities are limited to the indexing, organisation and display of publicly available data in a digital environment.

ARTICLE 5: DATA SOURCES AND CONTENT

5.1. Information on the Platform may be compiled through technical methods from publicly available internet sources, public databases, open digital directories, institutional pages available to the public and open-access electronic resources.

5.2. The Company gives no warranty or commitment regarding the accuracy, currency, completeness, continuity or lawfulness of Content available from third-party sources.

5.3. Where an error, omission, currency issue or unlawful content is asserted in Platform Content, the relevant individual or organisation may apply to the Company.

5.4. Where it deems necessary, the Company reserves the right to remove, update, correct, re-rank or restrict access to Content without prior notice.

ARTICLE 6: USER OBLIGATIONS

• Content on the Platform is created by compiling publicly available data from third-party sources through technical methods. The Company has no editorial, professional, clinical or other professional verification obligation in relation to that Content.
• The User acknowledges that the Platform does not provide healthcare services, that Content is solely for general information, that the Platform makes no healthcare-outcome commitment and that Platform Content does not replace professional medical opinion.
• The User accepts sole responsibility for all consequences that may arise from decisions made in reliance on Platform Content.
• The User agrees to use the Platform in accordance with law, good faith and this Agreement.
• The User agrees not to take any action that disrupts, damages or creates excessive load for the Platform.

ARTICLE 7: PROTECTION OF PERSONAL DATA AND PRIVACY

• The Platform may process health-related data voluntarily supplied by the user in Q&A, message, request or similar areas within the limits described in the Privacy Notice, explicit consent and applicable law; that data is not published through the public Data API.
• The Platform may process limited technical data solely to make the service technically available, protect system and access security, prevent misuse and maintain the technical infrastructure.

ARTICLE 8: CONTENT REMOVAL, CORRECTION AND APPLICATION MECHANISM

• Relevant individuals or organisations may apply to the Platform in cases such as inaccurate information, out-of-date Content, an alleged rights infringement, incorrect data or incomplete Content.
• The Platform reserves the right to assess applications technically, legally and operationally and take action it considers legally appropriate.
• The Company has no obligation to remove or update Content; final assessment rests solely with the Platform.

ARTICLE 9: LIMITATION OF LIABILITY

• The Company’s activities are limited to the technical compilation, indexing and display of publicly available data. The Company accepts no responsibility for the accuracy, reliability, lawfulness or currency of Content from third-party sources.
• The Company cannot be held liable for any loss, including without limitation direct loss, indirect loss, data loss, commercial loss, health outcome, decision error, alleged direction, loss of expectation or reputational loss, arising due to Platform Content.
• The User accepts that the Platform supplies only a technical information-indexing and display service and that Platform Content is not professional advice or a binding decision.
• No warranty is given as to the accuracy, currency, completeness, availability or continuity of Platform Content.
• The Company cannot be held liable for direct, indirect, material or non-material loss arising from algorithmic ranking results, data omissions, third-party Content, access interruptions, system errors, technical failures, data loss, connection problems or external cyber incidents.
• Platform Content cannot under any circumstances be construed as a guarantee, promise of outcome or direction.
• The Company is not responsible for the activities, services or Content of third-party individuals or organisations.
• The parties accept that Platform system records, electronic logs, database records, server records and technical records constitute conclusive evidence under Article 193 of Turkish Civil Procedure Law No. 6100.

ARTICLE 10: AMENDMENTS TO THE AGREEMENT

The Company reserves the right to amend this Agreement unilaterally at any time. The current Agreement becomes effective on the date it is published on the Platform.

Continued use of the Platform means acceptance of the current Agreement.

ARTICLE 11: GOVERNING LAW, JURISDICTION AND EFFECTIVE DATE

• Turkish law applies to this Agreement.
• Istanbul (Central) Courts and Enforcement Offices have jurisdiction over disputes arising from this Agreement.
• By accessing or using the Platform, the User declares that they have read, understood and accepted this Agreement.
• This Agreement enters into force electronically.